Is your customer service keeping up with the trends that have become the norm in your clients’ minds?
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Fri Mar 24, 2017
Thu Mar 23, 2017
Selling is not a numbers game. It is a performance and activity game. It is about doing the right sales right activities in the right way.
Wed Mar 22, 2017
Take a moment and think of a sales “superstar” you know. You might think of someone who is charismatic, comfortable in a crowd and good with words. While those have historically been considered must-haves for a salesperson, the game is changing.
Tue Mar 21, 2017
If you want to strengthen your sales, consider adding some psychology to your strategy.
Mon Mar 20, 2017
Jeffrey, I have some sales situations I can’t get past, and maybe you can help. I’m an insurance agent. I read your stuff – OK, I’m a fan. I’ve been getting blown off or stalled from accounts and managers who don’t make the final decision.
Fri Mar 17, 2017
Online surveys are concerningly limited when it comes to the amount of feedback a client can supply. So, what are better ways to ask for feedback?
Thu Mar 16, 2017
If you’re trying to move a prospect through the sales funnel, it’s sometimes hard to know how often to reach out with phone calls. As Colleen Francis points out in her Salesforce blog post, you don’t want to move from persevering to pestering.
Wed Mar 15, 2017
In today’s world of seemingly endless options, maintaining customer loyalty can be tricky. There’s a lot of competition out there and having a loyal customer base is vital.