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4 Customer Service Trends Your Clients Expect from You

Fri Mar 24, 2017

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budgetanalysis

Is your customer service keeping up with the trends that have become the norm in your clients’ minds?

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Selling Is NOT A Numbers Game

Thu Mar 23, 2017

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sales

Selling is not a numbers game. It is a performance and activity game. It is about doing the right sales right activities in the right way.

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‘Superstar’ Sales Traits for Today’s World

Wed Mar 22, 2017

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winner

Take a moment and think of a sales “superstar” you know. You might think of someone who is charismatic, comfortable in a crowd and good with words. While those have historically been considered must-haves for a salesperson, the game is changing.

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Use Psychology to Persuade Prospects

Tue Mar 21, 2017

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meeting interview

If you want to strengthen your sales, consider adding some psychology to your strategy.

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“I can’t find the buyer anymore!” Here’s why…

Mon Mar 20, 2017

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kyrptonite

Jeffrey, I have some sales situations I can’t get past, and maybe you can help. I’m an insurance agent. I read your stuff – OK, I’m a fan. I’ve been getting blown off or stalled from accounts and managers who don’t make the final decision.

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3 Ways to Gain Feedback From Your Clients that are Better than Surveys

Fri Mar 17, 2017

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onlineuser

Online surveys are concerningly limited when it comes to the amount of feedback a client can supply. So, what are better ways to ask for feedback?

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How to Break the Once Every 4-Weeks Rule

Thu Mar 16, 2017

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manfrustratedvoicemail

If you’re trying to move a prospect through the sales funnel, it’s sometimes hard to know how often to reach out with phone calls. As Colleen Francis points out in her Salesforce blog post, you don’t want to move from persevering to pestering.

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Keep Customers Loyal With These Tips

Wed Mar 15, 2017

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clientconversation

In today’s world of seemingly endless options, maintaining customer loyalty can be tricky. There’s a lot of competition out there and having a loyal customer base is vital.

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Are Your Emails The Best They Can Be?

Tue Mar 14, 2017

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Computer problems

Emails are a convenient, easy way to keep in touch with clients and prospects, but emails also boost the chance of miscommunication.

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