Emails are a convenient, easy way to keep in touch with clients and prospects, but emails also boost the chance of miscommunication.
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Mon Mar 13, 2017
On my first official day as boss, Ozzie, our superstar cabinet assembler (main guy in the most important position), came to me and asked for a 25¢ per hour raise. I went to my dad for advice and he said, “Give it to him, son.” So I did. A week later Ozzie returned and demanded […]
Fri Mar 10, 2017
Some salespeople get so carried away with the importance of that first sale to new clients that they forget what their end goal should be: turning that potential client into a long-term client.
Thu Mar 9, 2017
How do you communicate? How do you know if your communication is helping you get what you want or hurting you?
Wed Mar 8, 2017
‘Tis the season for trade shows! Hopefully, you will return home with some great leads and contact information.
Tue Mar 7, 2017
Want to know a quick tip for boosting productivity? Its simplicity may surprise you!
Mon Mar 6, 2017
How do you respond to your customer’s words and barriers? The answer is: CAREFULLY, TRUTHFULLY, and with AUTHORITY.
Fri Mar 3, 2017
Customer service is a complex, layered part of business, much like a cake.
Thu Mar 2, 2017
Many people who sell professional services tell themselves lies that prevent them from attracting more clients, reaching their sales goals and earning more money. To become more effective at selling themselves and their professional services, they need to confront what is holding them back from selling their expertise.