Tag Archives: B2B client relations

Social Media: The Promised Land of Customer Feedback

Fri Jul 21, 2017

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Customer feedback can be difficult to receive. Luckily there exist magical places where people seem to do nothing but express their opinions, and in excruciating detail.

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Your Clients Want More Digitized Customer Service Options

Fri Jun 2, 2017

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Most of your competitors are selling very similar if not the same products or services you are. So, what’s the deciding factor? Your customer service.

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3 Types of Unsuccessful Customer Service Salespeople

Fri May 19, 2017

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NPCs (non-player characters) are an obnoxious part of video games. They are stationary beings who repeat the same few lines over and over again no matter how many times you or anyone else approaches them. Don’t be that way to your customers.

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4 Steps to Handling a Bad Customer Service Situation

Fri Mar 31, 2017

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When things go wrong and your client’s faith in you is on the line, what do you need to do to earn it back?

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4 Customer Service Trends Your Clients Expect from You

Fri Mar 24, 2017

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Is your customer service keeping up with the trends that have become the norm in your clients’ minds?

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3 Easy Ways to Show Off Your Loyalty to Your Customers

Fri Mar 10, 2017

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Some salespeople get so carried away with the importance of that first sale to new clients that they forget what their end goal should be: turning that potential client into a long-term client.

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The Single Most Important (and Often Forgotten) Part of Customer Service

Fri Feb 24, 2017

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While technology allows us to accomplish so many things more quick and conveniently than ever before, we forget that quick and convenient isn’t always better when it comes to customer service.

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How to Turn a Potential Client into a Long-Term Client

Fri Jan 27, 2017

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As we speak, methods to improve the client experience are being updated and put into action. To keep up with your competition, you need to be looking for ways to consistently improve your service skills.

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Ask and You Will Receive (Valuable Client Information, That Is)

Fri Jan 20, 2017

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How do you find out what’s really going through your prospect’s head when you go to make your sales pitch?

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