Tag Archives: b2b customer service

4 Customer Service Trends Your Clients Expect from You

Fri Mar 24, 2017

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budgetanalysis

Is your customer service keeping up with the trends that have become the norm in your clients’ minds?

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3 Ways to Gain Feedback From Your Clients that are Better than Surveys

Fri Mar 17, 2017

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onlineuser

Online surveys are concerningly limited when it comes to the amount of feedback a client can supply. So, what are better ways to ask for feedback?

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3 Easy Ways to Show Off Your Loyalty to Your Customers

Fri Mar 10, 2017

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businessmeeting2

Some salespeople get so carried away with the importance of that first sale to new clients that they forget what their end goal should be: turning that potential client into a long-term client.

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The Single Most Important (and Often Forgotten) Part of Customer Service

Fri Feb 24, 2017

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ThankYouNote

While technology allows us to accomplish so many things more quick and conveniently than ever before, we forget that quick and convenient isn’t always better when it comes to customer service.

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3 Tech Support Tools that Hold the Keys to Customer Service

Fri Feb 17, 2017

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onlinevideo3

In most customer service cases, clients may as well be interacting with machines. So, what can salesmen learn from popular tech support tools about the service they give?

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The Shockingly Simple Reason Why 68% of Clients Leave

Fri Jan 6, 2017

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badbusinesssales

Customer satisfaction is truly the make or break of companies. So, it’s time to ask yourself, is yours as good as you thought?

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What We Can Learn From Kids About Customer Service

Fri Dec 16, 2016

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service

Providing your clients with good customer service is very similar to keeping your kids happy.

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