We live in a digital age, there’s no denying that, but it still seems as if every customer service article you read is telling you to keep your service humanized. Which should you use?
Tag Archives: Client Relationships
Fri Apr 21, 2017
Tue Apr 11, 2017
At some point in your sales career, you are going to have at least one difficult client. Whether he or she is in the right or wrong, you still need to handle the client professionally. This can certainly be tough, especially in the event things get heated.
Fri Mar 31, 2017
When things go wrong and your client’s faith in you is on the line, what do you need to do to earn it back?
Fri Mar 24, 2017
Is your customer service keeping up with the trends that have become the norm in your clients’ minds?
Fri Mar 3, 2017
Customer service is a complex, layered part of business, much like a cake.
Fri Feb 17, 2017
In most customer service cases, clients may as well be interacting with machines. So, what can salesmen learn from popular tech support tools about the service they give?
Fri Feb 3, 2017
Here are four warning signs that your customer service isn’t as good as you think it is.
Fri Jan 27, 2017
As we speak, methods to improve the client experience are being updated and put into action. To keep up with your competition, you need to be looking for ways to consistently improve your service skills.
Fri Jan 20, 2017
How do you find out what’s really going through your prospect’s head when you go to make your sales pitch?