Tag Archives: client service

Strong Customer Service is Built on Solid Foundations

Fri Jun 23, 2017

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Sometimes, the service we give our clients isn’t as effective as we’d prefer, not because of random coincidence, but because our foundation is weak.

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Inspiring Client Loyalty 101

Fri Jun 16, 2017

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Sometimes we fail to realize that the clients we have managed to retain aren’t necessarily loyal to us. Here’s how to ensure that they are.

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Are Your Customer Service Emails Worth Your Client’s Time?

Fri Jun 9, 2017

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Want to be sure your clients respond to your customer service emails? Here are a few tips.

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Your Clients Want More Digitized Customer Service Options

Fri Jun 2, 2017

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Most of your competitors are selling very similar if not the same products or services you are. So, what’s the deciding factor? Your customer service.

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Customer Service Traits You Need to Inspire Client Loyalty

Fri May 26, 2017

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After you make your sale, you’re the one responsible for ensuring your clients remain loyal to you and your business. Are you representing your business well?

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3 Types of Unsuccessful Customer Service Salespeople

Fri May 19, 2017

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NPCs (non-player characters) are an obnoxious part of video games. They are stationary beings who repeat the same few lines over and over again no matter how many times you or anyone else approaches them. Don’t be that way to your customers.

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The 4 Steps to Handling Angry Clients

Fri May 12, 2017

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You pick up the phone and on the other end is a screaming client. What do you do?

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Is Your Customer Service Building Client Relationships? (Hint: Most Likely Not)

Fri May 5, 2017

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Before you go justifying your service, ask yourself this one question: what do you expect from your clients when it comes to customer service?

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The 3 Service Traits You Need to Create Loyal Clients

Fri Apr 28, 2017

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Did you know that the probability of making a sale to an existing customer is 60% – 70%, while you only have a 5% – 20% chance with a potential client?

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