We live in a digital age, there’s no denying that, but it still seems as if every customer service article you read is telling you to keep your service humanized. Which should you use?
Tag Archives: customer relations
Fri Apr 21, 2017
Fri Apr 14, 2017
Giving exceptional customer service in the B-to-B industry is exceedingly more complicated than traditional business to customer service. How do you prepare for the treacherous road ahead?
Fri Mar 31, 2017
When things go wrong and your client’s faith in you is on the line, what do you need to do to earn it back?
Fri Mar 24, 2017
Is your customer service keeping up with the trends that have become the norm in your clients’ minds?
Fri Mar 10, 2017
Some salespeople get so carried away with the importance of that first sale to new clients that they forget what their end goal should be: turning that potential client into a long-term client.
Fri Mar 3, 2017
Customer service is a complex, layered part of business, much like a cake.
Wed Mar 1, 2017
Instead of basing digital advertising around why the customer needs your products, have you ever considered twisting your pitch to showcase how the customer’s purchase can help others?
Fri Jan 27, 2017
As we speak, methods to improve the client experience are being updated and put into action. To keep up with your competition, you need to be looking for ways to consistently improve your service skills.