We live in a digital age, there’s no denying that, but it still seems as if every customer service article you read is telling you to keep your service humanized. Which should you use?
Tag Archives: Customer Relationships
Fri Apr 21, 2017
Fri Apr 14, 2017
Giving exceptional customer service in the B-to-B industry is exceedingly more complicated than traditional business to customer service. How do you prepare for the treacherous road ahead?
Fri Apr 7, 2017
In an age when everyone seems to have their own list of customer service “dos,” sometimes it’s just easier to remember the big “don’ts.”
Fri Mar 31, 2017
When things go wrong and your client’s faith in you is on the line, what do you need to do to earn it back?
Fri Mar 24, 2017
Is your customer service keeping up with the trends that have become the norm in your clients’ minds?
Fri Mar 3, 2017
Customer service is a complex, layered part of business, much like a cake.
Fri Feb 17, 2017
In most customer service cases, clients may as well be interacting with machines. So, what can salesmen learn from popular tech support tools about the service they give?
Fri Jan 27, 2017
As we speak, methods to improve the client experience are being updated and put into action. To keep up with your competition, you need to be looking for ways to consistently improve your service skills.
Fri Sep 16, 2016
How you approach and interact with your clients plays just as big of a part in making a sale as what you are actually trying to sell does. Are you making this count?