Is your customer service keeping up with the trends that have become the norm in your clients’ minds?
Tag Archives: Customer Service
Fri Mar 24, 2017
Fri Mar 17, 2017
Online surveys are concerningly limited when it comes to the amount of feedback a client can supply. So, what are better ways to ask for feedback?
Wed Mar 15, 2017
In today’s world of seemingly endless options, maintaining customer loyalty can be tricky. There’s a lot of competition out there and having a loyal customer base is vital.
Fri Mar 10, 2017
Some salespeople get so carried away with the importance of that first sale to new clients that they forget what their end goal should be: turning that potential client into a long-term client.
Fri Mar 3, 2017
Customer service is a complex, layered part of business, much like a cake.
Fri Feb 24, 2017
While technology allows us to accomplish so many things more quick and conveniently than ever before, we forget that quick and convenient isn’t always better when it comes to customer service.
Fri Feb 17, 2017
In most customer service cases, clients may as well be interacting with machines. So, what can salesmen learn from popular tech support tools about the service they give?
Fri Feb 10, 2017
Vulnerability is the best way to reveal yourself as a real person to your clients instead of some sales-driven machine, but how do you confidently show it?