Tag Archives: personalization

Digital vs. Human Customer Service: Who is the Victor?

Fri Apr 21, 2017

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We live in a digital age, there’s no denying that, but it still seems as if every customer service article you read is telling you to keep your service humanized. Which should you use?

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Sales Reps: Are You Meeting This One Key Prospect Requirement?

Wed Sep 23, 2015

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Your clients and prospects consider a number of factors before they decide to do business with you. Check out the results from the recent LiveHive survey to see what you need to do to separate from the rest of the pack.

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